IMPORTANT NOTE:

As our volunteers are taking time off for the Christmas Holidays, responses to tickets will take longer than usual.

Our volunteers will start to look at any new tickets beginning 6th January 2024

From all of us at Furcation, we wish you a happy holidays/merry christmas and a happy new year.

Welcome to Furcation's support page

In order for us to keep a better track on all enquiries, we use a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To get started, click on 'Open a new ticket' to create a new enquiry with us. If you have previously submitted an enquiry, you can either log in to view the status if you have created an account on this system or you can request an update link by clicking on 'check ticket status'.